A1 Availability · 3 criteria

SOC 2 A1 — Availability

The Availability category is elected, not automatic. If your customer contracts carry uptime commitments you will usually scope it in, and then capacity planning, backup, and recovery testing become testable criteria rather than good practice. Restoration evidence from an actual test is what satisfies A1.3 — a backup job reporting success is not.

All 3 A1 criteria

A1.1 Capacity management
Current processing capacity and use of system components are maintained, monitored, and evaluated to manage capacity demand and enable additional capacity.
A1.2 Environmental protections, backup and recovery infrastructure
Environmental protections, software, data backup processes, and recovery infrastructure are authorized, designed, developed, implemented, operated, and maintained.
A1.3 Recovery plan testing
Recovery plan procedures supporting system recovery are tested to meet availability objectives.

Other criteria series

CC1 CC2 CC3 CC4 CC5 CC6 CC7 CC8 CC9 C1 PI1 P
Crosswalk to ISO 27001 & NIST CSF →
Map these criteria across frameworks in the Control Mapper.
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Frequently asked questions

How many criteria are in SOC 2 A1?

A1 Availability contains 3 criteria. The Trust Services Criteria define 61 in total: 33 Common Criteria across CC1–CC9 plus the criteria for the Availability, Confidentiality, Processing Integrity and Privacy categories.

Is A1 required in every SOC 2 report?

No. A1 is only tested when you elect to include the Availability category in the engagement. The Common Criteria (CC1–CC9) are mandatory; the rest are scoped based on what you commit to customers.

What is the difference between a Type 1 and Type 2 report for A1?

A Type 1 assesses whether the controls are suitably designed at a point in time. A Type 2 also tests whether they operated effectively across a review period, typically 3 to 12 months, by sampling evidence from throughout that window. Most customers asking for a SOC 2 mean Type 2.